:root{--limao: #1d4ed8;--limao-texto: #ffffff;--limao-suave: #e8effe;--limao-borda: #bfd0fa;--vermelho: #dc2626;--vermelho-texto: #ffffff;--vermelho-suave: #fdecec;--preto: #0b2a6f;--preto-texto: #ffffff;--preto-apagado: #c7d2ea;--preto-destaque: #93b4ff;--marca: #0b2a6f;--marca-texto: #1d4ed8;--marca-suave: #e8effe;--vinho: #b91c1c;--ok: #15703a;--ok-suave: #ddf3e4;--aviso: #8a5300;--aviso-suave: #fcefd3;--erro: #b91c1c;--erro-suave: #fdecec;--info: #1d4ed8;--info-suave: #e8effe;--roxo: #3730a3;--roxo-suave: #e0e7ff;--neutro: #4b5568;--neutro-suave: #eef2f8;--fundo: #f5f7fb;--texto: #0f172a;--cartao: #ffffff;--pop: #ffffff;--primaria: #1d4ed8;--primaria-texto: #ffffff;--secundaria: #eef2f8;--apagado: #eef2f8;--texto-apagado: #556079;--borda: #e2e7f0;--campo: #cdd5e3;--campo-fundo: #ffffff;--foco: #1d4ed8;--bolha-outro: #eef2f8;--bolha-minha: #1d4ed8;--bolha-minha-texto: #ffffff;--interna: #fef2f2;--interna-borda: #ef9a9a;--interna-texto: #b91c1c;--ia: #eef3ff;--ia-borda: #c9d7fb;--sombra: 0 1px 2px rgba(15, 23, 42, .05);--raio: 20px;color-scheme:light}@media screen{.dark{--limao: #5b8def;--limao-texto: #0a1330;--limao-suave: #1a2a5c;--limao-borda: #2f4a96;--vermelho: #f87171;--vermelho-texto: #0a1330;--vermelho-suave: #3a1620;--preto: #16307f;--preto-texto: #ffffff;--preto-apagado: #c7d2ea;--preto-destaque: #a9c2ff;--marca: #5b8def;--marca-texto: #8fb0ff;--marca-suave: #1a2a5c;--vinho: #f87171;--ok: #7ee2a0;--ok-suave: #12302a;--aviso: #f3c16b;--aviso-suave: #2e2614;--erro: #f87171;--erro-suave: #3a1620;--info: #8fb0ff;--info-suave: #1a2a5c;--roxo: #b4b8ff;--roxo-suave: #232a63;--neutro: #b6c0d8;--neutro-suave: #1b2752;--fundo: #0a1330;--texto: #e8edf8;--cartao: #111c3f;--pop: #15214a;--secundaria: #17244f;--apagado: #17244f;--texto-apagado: #9eabc9;--borda: #22305e;--campo: #2c3b6e;--campo-fundo: #17244f;--foco: #8fb0ff;--bolha-outro: #1b2a5a;--bolha-minha: #5b8def;--bolha-minha-texto: #0a1330;--interna: #3a1620;--interna-borda: #a8464f;--interna-texto: #fca5a5;--ia: #142357;--ia-borda: #2a3f80;--sombra: none;color-scheme:dark}}*{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;background:var(--fundo);color:var(--texto);font:14px/1.5 Geist,Inter,system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif;-webkit-font-smoothing:antialiased}a{color:var(--marca-texto);text-decoration:none}a:hover{text-decoration:underline}button{font:inherit;color:inherit}input,select,textarea{font:inherit;color:var(--texto)}:focus-visible{outline:2px solid var(--foco);outline-offset:2px}h1,h2,h3{margin:0;line-height:1.2;letter-spacing:-.02em}.oculto-leitor{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}.mono{font-family:Geist Mono,ui-monospace,Consolas,monospace}.app{min-height:100%;display:flex;flex-direction:column}.topo{position:sticky;top:0;z-index:50;display:grid;grid-template-columns:1fr auto 1fr;align-items:center;gap:12px;height:68px;padding:0 22px;background:color-mix(in srgb,var(--fundo) 88%,transparent);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px)}.topo .esq,.topo .dir{display:flex;align-items:center;gap:8px;min-width:0}.topo .dir{justify-content:flex-end}.marca-ph3{display:flex;align-items:center;gap:10px;color:var(--texto);font-weight:600;letter-spacing:-.01em;text-decoration:none!important}.logo-ph3{width:36px;height:36px;border-radius:11px;background:#0b2a6f;color:#fff;box-shadow:inset 0 -3px 0 var(--vermelho);display:grid;place-items:center;font-weight:800;font-size:12px;letter-spacing:.02em;flex:none}.dark .logo-ph3{background:#1d4ed8}.nav-pilula{display:inline-flex;gap:2px;padding:4px;border-radius:999px;background:var(--cartao);border:1px solid var(--borda)}.nav-pilula a{display:inline-flex;align-items:center;gap:7px;padding:8px 15px;border-radius:999px;color:var(--texto-apagado);font-weight:500;white-space:nowrap;text-decoration:none!important}.nav-pilula a:hover{color:var(--texto);background:var(--apagado)}.nav-pilula a.ativo{background:var(--limao);color:var(--limao-texto)}.nav-pilula .cont{font-size:11px;font-weight:700;padding:0 6px;border-radius:999px;background:var(--vermelho);color:var(--vermelho-texto)}.comando{display:flex;align-items:center;gap:8px;height:38px;padding:0 8px 0 14px;border-radius:999px;border:1px solid var(--borda);background:var(--cartao);color:var(--texto-apagado);cursor:pointer;min-width:0}.comando .txt{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conteudo{flex:1;width:100%;max-width:1320px;margin:0 auto;padding:10px 24px 48px}.conteudo.cheio{max-width:none;padding:0 16px 16px}.so-celular{display:none!important}@media (max-width: 1180px){.topo .comando .txt,.topo .comando kbd{display:none}.topo .comando{padding:0 11px}}@media (max-width: 860px){.topo{grid-template-columns:1fr auto;height:60px;padding:0 14px}.topo .centro,.marca-ph3 .nome{display:none}.so-celular{display:inline-flex!important}.esconde-celular{display:none!important}.conteudo{padding:6px 14px 96px}.nav-baixo{position:fixed;left:10px;right:10px;bottom:10px;z-index:55;display:flex;justify-content:space-around;padding:5px;border-radius:999px;background:var(--preto);box-shadow:0 8px 30px #00000038}.nav-baixo a{flex:1;display:flex;flex-direction:column;align-items:center;gap:1px;padding:6px 4px;border-radius:999px;color:var(--preto-apagado);font-size:11px;text-decoration:none!important}.nav-baixo a.ativo{background:#fff;color:#0b2a6f}.nav-baixo .cont{background:var(--vermelho);color:#fff;font-size:10px;padding:0 5px;border-radius:99px}}.nav-baixo{display:none}@media (max-width: 860px){.nav-baixo{display:flex}}kbd{white-space:nowrap;font:11px/1 Geist Mono,ui-monospace,monospace;padding:4px 7px;border:1px solid var(--borda);border-radius:999px;background:var(--apagado);color:var(--texto-apagado)}.botao{display:inline-flex;align-items:center;justify-content:center;gap:7px;height:38px;padding:0 16px;border-radius:999px;border:1px solid var(--borda);background:var(--cartao);font-weight:500;cursor:pointer;white-space:nowrap;text-decoration:none!important;color:var(--texto)}.botao:hover{background:var(--apagado)}.botao:disabled{opacity:.5;cursor:not-allowed}.botao.primario{background:var(--limao);border-color:var(--limao);color:var(--limao-texto);font-weight:600}.botao.primario:hover{filter:brightness(.96)}.botao.escuro{background:var(--preto);border-color:var(--preto);color:var(--preto-texto)}.botao.vinho{background:var(--erro);border-color:var(--erro);color:#fff}.dark .botao.vinho{color:#0a1330}.botao.perigo{color:var(--erro)}.botao.fantasma{border-color:transparent;background:transparent}.botao.fantasma:hover{background:var(--apagado)}.botao.peq{height:32px;padding:0 12px;font-size:13px}.botao.icone{width:38px;padding:0}.botao.peq.icone{width:32px}.avatar{width:36px;height:36px;border-radius:50%;display:grid;place-items:center;background:var(--roxo-suave);color:var(--roxo);font-weight:600;font-size:12px;flex:none;border:0;cursor:pointer}.avatar.peq{width:30px;height:30px;font-size:11px}.avatar.grande{width:44px;height:44px;font-size:14px}.av0{background:#e8effe;color:#1d4ed8}.av1{background:#fdecec;color:#b91c1c}.av2{background:#e3e8f5;color:#0b2a6f}.av3{background:#e0f2fe;color:#075985}.av4{background:#ffe4e6;color:#9f1239}.av5{background:#e0e7ff;color:#3730a3}.dark .av0{background:#1a2a5c;color:#8fb0ff}.dark .av1{background:#3a1620;color:#fca5a5}.dark .av2{background:#22305e;color:#c7d2ea}.dark .av3{background:#0f2c48;color:#7dd3fc}.dark .av4{background:#3b1426;color:#fda4af}.dark .av5{background:#232a63;color:#b4b8ff}.pill{display:inline-flex;align-items:center;gap:5px;font-size:12px;font-weight:500;padding:3px 10px;border-radius:999px;white-space:nowrap}.pill.ok{background:var(--ok-suave);color:var(--ok)}.pill.aviso{background:var(--aviso-suave);color:var(--aviso)}.pill.erro{background:var(--erro-suave);color:var(--erro)}.pill.info{background:var(--info-suave);color:var(--info)}.pill.roxo{background:var(--roxo-suave);color:var(--roxo)}.pill.neutro{background:var(--neutro-suave);color:var(--neutro)}.pill.limao{background:var(--limao);color:var(--limao-texto);font-weight:600}.pill.vermelho{background:var(--vermelho);color:var(--vermelho-texto);font-weight:600}.ponto{width:7px;height:7px;border-radius:50%;background:currentColor;display:inline-block}.cartao{background:var(--cartao);border:1px solid var(--borda);border-radius:var(--raio);box-shadow:var(--sombra)}.cartao>header{display:flex;align-items:center;gap:10px;padding:16px 20px 6px}.cartao>header h2{font-size:15px;font-weight:600}.cartao .corpo{padding:12px 20px 18px}.titulo-pagina{display:flex;align-items:flex-end;gap:12px;flex-wrap:wrap;margin:14px 0 20px}.titulo-pagina h1{font-size:30px;font-weight:600;letter-spacing:-.03em}.titulo-pagina p{margin:4px 0 0;color:var(--texto-apagado)}.titulo-pagina .acoes{margin-left:auto;display:flex;gap:8px;flex-wrap:wrap}.campo{display:block;margin-bottom:14px}.campo>span{display:block;font-size:12px;font-weight:500;margin-bottom:6px;color:var(--texto-apagado)}.campo input,.campo select,.campo textarea,input.ctl,select.ctl,textarea.ctl{width:100%;padding:10px 14px;border:1px solid var(--campo);border-radius:14px;background:var(--campo-fundo)}select.ctl,.campo select{border-radius:999px}textarea.ctl,.campo textarea{min-height:84px;resize:vertical}.apagado{color:var(--texto-apagado)}.pequeno{font-size:12px}.erro-texto{color:var(--erro)}.vazio{padding:40px 16px;text-align:center;color:var(--texto-apagado)}.carregando{padding:48px;text-align:center;color:var(--texto-apagado)}.linha-flex{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.chip{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--borda);background:var(--cartao);border-radius:999px;padding:6px 12px;font-size:13px;cursor:pointer;color:var(--texto);font-weight:500;white-space:nowrap}.chip:hover{background:var(--apagado)}.chip.on{background:var(--limao);color:var(--limao-texto);border-color:var(--limao)}.chip.ia{background:var(--ia);border-color:var(--ia-borda)}.chip .n{font-size:11px;color:inherit;opacity:.7}.abas{display:flex;gap:6px;overflow-x:auto;margin-bottom:14px;scrollbar-width:none}.abas button{border:1px solid var(--borda);background:var(--cartao);padding:7px 13px;border-radius:999px;font-weight:500;color:var(--texto-apagado);cursor:pointer;white-space:nowrap;display:flex;gap:7px;align-items:center}.abas button:hover{color:var(--texto)}.abas button.ativa{background:var(--limao);border-color:var(--limao);color:var(--limao-texto)}.abas .n{font-size:11px;padding:0 7px;border-radius:999px;background:var(--apagado);color:var(--texto-apagado)}.abas button.ativa .n{background:#ffffff40;color:inherit}.abas .n.alerta{background:var(--erro-suave);color:var(--erro)}.filtros{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:12px}.filtros .busca-lista{flex:1 1 240px;display:flex;align-items:center;gap:8px;padding:0 14px;height:40px;border:1px solid var(--borda);border-radius:999px;background:var(--cartao)}.filtros .busca-lista input{border:0;outline:0;background:none;flex:1;min-width:0}.filtros select{height:40px;padding:0 12px;border:1px solid var(--borda);border-radius:999px;background:var(--cartao);max-width:220px}.fila-grade{display:grid;grid-template-columns:1fr;gap:16px;align-items:start}.fila-grade.com-previa{grid-template-columns:minmax(0,1fr) 360px}@media (max-width: 1240px){.fila-grade.com-previa{grid-template-columns:1fr}.previa{display:none}}table.tabela{width:100%;border-collapse:collapse}.tabela th{text-align:left;font-size:12px;color:var(--texto-apagado);font-weight:500;padding:14px 14px 10px;border-bottom:1px solid var(--borda);white-space:nowrap}.tabela td{padding:12px 14px;border-bottom:1px solid var(--borda);vertical-align:top}.tabela tr.linha{cursor:pointer}.tabela tr.linha:hover td{background:var(--apagado)}.tabela tr.selecionada td{background:var(--limao-suave)}.tabela tr:last-child td{border-bottom:0}.tabela .protocolo{font:500 12px/1.2 Geist Mono,ui-monospace,Consolas,monospace;color:var(--texto-apagado);white-space:nowrap}.tabela .assunto{font-weight:600;display:flex;gap:6px;align-items:center}.tabela .sub{font-size:12px;color:var(--texto-apagado);margin-top:2px}.nova-msg{width:8px;height:8px;border-radius:50%;background:var(--vermelho);flex:none}.tabela td.col-assunto{min-width:220px}.com-previa .tabela .col-cat,.com-previa .tabela .col-local{display:none}@media (max-width: 900px){.tabela .col-cat,.tabela .col-resp{display:none}}@media (max-width: 620px){.tabela .col-local,.tabela .col-status,.tabela .col-prazo{display:none}.tabela .so-pequena{display:flex!important;gap:6px;flex-wrap:wrap}.tabela td.col-assunto{min-width:0}}.so-pequena{display:none!important;margin-top:6px}.previa{position:sticky;top:80px}.previa dl{display:grid;grid-template-columns:110px 1fr;gap:7px 10px;margin:0;font-size:13px}.previa dt{color:var(--texto-apagado)}.previa dd{margin:0}.previa .descricao{white-space:pre-wrap;background:var(--apagado);border-radius:14px;padding:12px;margin:12px 0;max-height:180px;overflow:auto;font-size:13px}.tabela-rolagem{overflow-x:auto}.saudacao{margin:22px 0 26px}.saudacao .data{color:var(--texto-apagado);font-size:14px;margin-bottom:6px}.saudacao .data:first-letter{text-transform:uppercase}.saudacao h1{font-size:clamp(30px,4.2vw,48px);font-weight:600;letter-spacing:-.04em;line-height:1.08;max-width:920px}.saudacao h1 .suave{color:var(--texto-apagado)}.marca-limao{background:var(--limao);color:var(--limao-texto);padding:0 .22em;border-radius:.28em}.grade-hoje{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(0,1fr);gap:16px;align-items:start}.grade-hoje>.col{display:flex;flex-direction:column;gap:16px;min-width:0}@media (max-width: 980px){.grade-hoje{grid-template-columns:1fr}}.cartao-preto{background:var(--preto);color:var(--preto-texto);border-radius:26px;padding:24px;position:relative;overflow:hidden}.dark .cartao-preto{border:1px solid #2f4a96}.cartao-preto .rotulo{display:inline-flex;gap:8px;align-items:center;font-size:12px;color:var(--preto-destaque);font-weight:500;letter-spacing:.02em}.cartao-preto .rotulo .ponto{color:var(--vermelho)}.cartao-preto h2{font-size:26px;font-weight:600;margin:12px 0 8px;letter-spacing:-.03em}.cartao-preto .quem{color:var(--preto-apagado);font-size:14px}.cartao-preto .trecho{margin:16px 0 20px;padding:14px 16px;border-radius:18px;background:#ffffff1a;color:#eef2fb;white-space:pre-wrap;max-height:120px;overflow:hidden}.cartao-preto .botao{border-color:#ffffff4d;background:transparent;color:#fff}.cartao-preto .botao:hover{background:#ffffff14}.cartao-preto .botao.primario{background:#fff;border-color:#fff;color:#0b2a6f}.cartao-ia{background:var(--ia);border:1px solid var(--ia-borda);border-radius:22px;padding:18px 20px}.cartao-ia .rotulo{display:flex;gap:8px;align-items:center;font-weight:600;font-size:13px}.cartao-ia p{margin:8px 0 12px}.item-fila{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:12px;align-items:center;padding:12px 20px;border-top:1px solid var(--borda);color:inherit;text-decoration:none!important}.item-fila:hover{background:var(--apagado)}.item-fila .assunto{font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;display:flex;gap:6px;align-items:center}.item-fila .sub{font-size:12px;color:var(--texto-apagado);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.item-fila .fim{display:flex;flex-direction:column;align-items:flex-end;gap:4px}.item-fila .quando{font-size:12px;color:var(--texto-apagado);white-space:nowrap}.tiles{display:grid;grid-template-columns:1fr 1fr;gap:16px}@media (max-width: 560px){.tiles{grid-template-columns:1fr}}.tile{padding:18px 20px}.tile .rot{font-size:13px;color:var(--texto-apagado)}.tile .num{font-size:44px;font-weight:600;letter-spacing:-.04em;line-height:1.1;margin:6px 0 4px}.mini-barras{display:flex;flex-direction:column;gap:8px;margin-top:10px}.mini-barras .l{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:4px 10px;font-size:13px}.mini-barras .l span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.mini-barras .trilha{grid-column:1 / -1;height:8px;border-radius:99px;background:var(--apagado);overflow:hidden}.mini-barras .trilha i{display:block;height:100%;border-radius:99px;background:var(--texto)}.mini-barras .l:first-child .trilha i{background:var(--limao)}.semana{display:flex;gap:6px;align-items:flex-end;height:56px;margin-top:8px}.semana i{flex:1;border-radius:6px;background:var(--apagado);min-height:4px}.semana i.on{background:var(--limao)}.conversas{display:grid;grid-template-columns:340px minmax(0,1fr) 320px;gap:12px;height:calc(100vh - 84px);min-height:520px}.conversas>*{min-height:0}.conversas.sem-lista{grid-template-columns:minmax(0,1fr) 320px}.conversas.sem-detalhe{grid-template-columns:340px minmax(0,1fr)}@media (max-width: 1280px){.conversas.sem-detalhe{grid-template-columns:300px minmax(0,1fr)}}.coluna{background:var(--cartao);border:1px solid var(--borda);border-radius:24px;display:flex;flex-direction:column;overflow:hidden}.lista-conversas .cab{padding:16px 16px 10px;display:flex;flex-direction:column;gap:10px}.lista-conversas .cab h1{font-size:20px;font-weight:600;display:flex;align-items:center;gap:8px}.busca-pilula{display:flex;align-items:center;gap:8px;padding:0 14px;height:38px;border-radius:999px;background:var(--apagado)}.busca-pilula input{border:0;outline:0;background:none;flex:1;min-width:0}.filtro-chips{display:flex;gap:6px;overflow-x:auto;scrollbar-width:none}.filtro-chips .chip{padding:5px 11px;font-size:12px}.itens-conversa{flex:1;overflow-y:auto;padding:4px 8px 8px}.item-conversa{display:grid;grid-template-columns:auto minmax(0,1fr);gap:11px;padding:11px 10px;border-radius:18px;cursor:pointer;color:inherit;text-decoration:none!important}.item-conversa:hover{background:var(--apagado)}.item-conversa.aberto{background:var(--limao-suave)}.item-conversa .l1{display:flex;gap:8px;align-items:baseline}.item-conversa .nome{font-weight:600;flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.item-conversa .quando{font-size:11px;color:var(--texto-apagado);white-space:nowrap}.item-conversa .assunto{font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.item-conversa .previa-msg{font-size:13px;color:var(--texto-apagado);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;display:flex;gap:6px;align-items:center}.item-conversa.nao-lido .assunto{font-weight:700}.selo-novo{min-width:18px;height:18px;padding:0 5px;border-radius:99px;background:var(--vermelho);color:var(--vermelho-texto);font-size:11px;font-weight:700;display:inline-grid;place-items:center;flex:none}.chat .cab-chat{display:flex;gap:12px;align-items:flex-start;padding:16px 18px 12px;border-bottom:1px solid var(--borda)}.chat .cab-chat .titulo{flex:1;min-width:0}.chat .cab-chat h1{font-size:18px;font-weight:600;overflow-wrap:anywhere}.chat .cab-chat .meta{display:flex;gap:6px 12px;flex-wrap:wrap;color:var(--texto-apagado);font-size:12px;margin-top:4px}.protocolo-chip{font:500 12px Geist Mono,ui-monospace,Consolas,monospace;padding:3px 9px;border-radius:999px;background:var(--apagado);color:var(--texto-apagado);border:0;cursor:pointer;display:inline-flex;gap:5px;align-items:center}.segmentado{display:inline-flex;padding:3px;border-radius:999px;background:var(--apagado);gap:2px;flex-wrap:wrap}.segmentado button{border:0;background:none;padding:6px 13px;border-radius:999px;font-size:13px;font-weight:500;color:var(--texto-apagado);cursor:pointer;white-space:nowrap}.segmentado button:hover:not(:disabled){color:var(--texto)}.segmentado button.on{background:var(--cartao);color:var(--texto);box-shadow:0 1px 3px #0000001a}.segmentado button.on.res{background:var(--limao);color:var(--limao-texto)}.segmentado button:disabled{cursor:default;opacity:.45}.segmentado button.on:disabled{opacity:1}.barra-status{display:flex;gap:8px;align-items:center;flex-wrap:wrap;padding:10px 18px;border-bottom:1px solid var(--borda)}.mensagens{flex:1;overflow-y:auto;padding:18px;display:flex;flex-direction:column;gap:12px}.msg{display:flex;gap:9px;align-items:flex-end;max-width:78%}.msg.dir{align-self:flex-end;flex-direction:row-reverse}.msg .bolha{min-width:0;padding:10px 14px;border-radius:20px 20px 20px 6px;background:var(--bolha-outro)}.msg.dir .bolha{border-radius:20px 20px 6px;background:var(--bolha-minha);color:var(--bolha-minha-texto)}.msg.nota{align-self:stretch;max-width:none}.msg.nota .bolha{flex:1;background:var(--interna);color:var(--texto);border:1.5px dashed var(--interna-borda);border-radius:18px}.msg .cab{display:flex;gap:8px;align-items:center;flex-wrap:wrap;font-size:11px;opacity:.75;margin-bottom:3px}.msg .cab b{font-size:12px}.msg .texto{white-space:pre-wrap;overflow-wrap:anywhere}.msg .rotulo-nota{display:inline-flex;gap:5px;align-items:center;color:var(--vermelho);font-weight:600;font-size:11px;opacity:1}.msg.solucao .bolha{background:var(--ok-suave);color:var(--texto)}.evento{align-self:center;font-size:12px;color:var(--texto-apagado);padding:4px 12px;border-radius:999px;background:var(--apagado);max-width:90%;text-align:center}.anexos{display:flex;gap:8px;flex-wrap:wrap;margin-top:8px}.anexos a.img{display:block;width:110px;height:82px;border-radius:14px;overflow:hidden;background:var(--apagado)}.anexos a.img img{width:100%;height:100%;object-fit:cover}.anexos a.arq{display:inline-flex;gap:6px;align-items:center;font-size:12px;padding:6px 11px;border-radius:999px;background:#0000000f;color:inherit}.rapidas{display:flex;gap:6px;overflow-x:auto;padding:10px 18px 0;scrollbar-width:none}.rapidas .chip{font-size:12px;padding:5px 11px}.compositor{padding:10px 14px 14px}.compositor .caixa-texto{border:1px solid var(--campo);border-radius:24px;background:var(--campo-fundo);padding:6px 6px 6px 16px}.compositor.interna .caixa-texto{background:var(--interna);border:1.5px dashed var(--interna-borda)}.compositor textarea{width:100%;min-height:46px;max-height:220px;padding:8px 0 4px;border:0;outline:0;background:none;resize:vertical}.compositor .barra{display:flex;gap:4px;align-items:center}.compositor .enviar{width:40px;height:40px;border-radius:50%;border:0;background:var(--limao);color:var(--limao-texto);display:grid;place-items:center;cursor:pointer;flex:none}.compositor .enviar:disabled{opacity:.4;cursor:not-allowed}.compositor .botao.on{background:var(--interna);border-color:var(--interna-borda);color:var(--interna-texto)}.compositor .aviso-fechado{font-size:12px;color:var(--texto-apagado);margin:0 4px 8px}.painel-dir{display:flex;flex-direction:column;overflow-y:auto;padding:18px;gap:16px}.painel-dir h3{font-size:12px;font-weight:500;color:var(--texto-apagado);margin-bottom:10px;letter-spacing:0}.painel-dir .bloco+.bloco{border-top:1px solid var(--borda);padding-top:16px}.quem-pediu{display:flex;gap:12px;align-items:center}.quem-pediu b{display:block}.dados{display:grid;grid-template-columns:96px minmax(0,1fr);gap:7px 10px;margin:12px 0 0;font-size:13px}.dados dt{color:var(--texto-apagado)}.dados dd{margin:0;overflow-wrap:anywhere}.linha-tempo{list-style:none;margin:0;padding:0;position:relative}.linha-tempo li{position:relative;padding:0 0 12px 20px;font-size:13px}.linha-tempo li:before{content:"";position:absolute;left:4px;top:6px;width:8px;height:8px;border-radius:50%;background:var(--campo)}.linha-tempo li:after{content:"";position:absolute;left:7.5px;top:16px;bottom:-2px;width:1px;background:var(--borda)}.linha-tempo li:last-child:after{display:none}.linha-tempo li.on:before{background:var(--limao)}.linha-tempo .q{color:var(--texto-apagado);font-size:12px}.estrelas{display:flex;gap:4px}.estrelas button{border:0;background:none;font-size:28px;cursor:pointer;color:var(--campo);padding:0;line-height:1}.estrelas button.on{color:#e9b100}@media (max-width: 1280px){.conversas{grid-template-columns:300px minmax(0,1fr)}.conversas.sem-lista{grid-template-columns:1fr}.conversas>.painel-dir{display:none}.conversas .so-sem-painel{display:inline-flex!important}}.so-sem-painel{display:none!important}@media (max-width: 1280px){.conversas.sem-lista{height:auto}.conversas.sem-lista>.chat{height:calc(100vh - 108px);min-height:480px}.conversas.sem-lista>.painel-dir{display:flex}.conversas.sem-lista .so-sem-painel{display:none!important}}@media (max-width: 860px){.conversas{grid-template-columns:1fr;height:auto;min-height:0}.conversas.com-chat>.lista-conversas{display:none}.conversas:not(.com-chat)>.chat{display:none}.chat{min-height:calc(100vh - 160px)}.msg{max-width:92%}.chat .cab-chat{padding:12px 12px 10px;gap:8px}.chat .cab-chat .avatar{display:none}.protocolo-chip{white-space:nowrap}.barra-status{padding:8px 12px}.barra-status>.pequeno.apagado{display:none}.segmentado{flex-wrap:nowrap;overflow-x:auto;max-width:100%;scrollbar-width:none}.segmentado button{padding:6px 10px;font-size:12px}.mensagens{padding:14px 12px}.lista-conversas .itens-conversa{overflow:visible}}.pedir{max-width:680px;margin:0 auto}.pedir h1{font-size:clamp(32px,7vw,46px);font-weight:600;letter-spacing:-.04em;margin:18px 0 16px}.caixa-pedido{background:var(--cartao);border:1px solid var(--borda);border-radius:26px;padding:16px}.caixa-pedido textarea{width:100%;min-height:96px;border:0;outline:0;background:none;resize:vertical;font-size:16px;padding:4px 4px 8px}.caixa-pedido .linha-baixo{display:flex;gap:8px;align-items:center;flex-wrap:wrap;padding-top:10px;border-top:1px solid var(--borda)}.caixa-pedido .sala{display:flex;align-items:center;gap:6px;padding:0 12px;height:36px;border-radius:999px;background:var(--apagado);flex:1 1 180px;min-width:0}.caixa-pedido .sala input{border:0;outline:0;background:none;flex:1;min-width:0}.tipos{display:flex;gap:8px;flex-wrap:wrap;margin:14px 0 6px}.tipos .chip{padding:8px 13px;font-size:14px}.tipos .rotulo-tipos{width:100%;font-size:12px;color:var(--texto-apagado)}.caixa-pedido .linha-baixo .botao.primario{margin-left:auto}@media (max-width: 860px){.nav-baixo a .cont{position:absolute;margin:-2px 0 0 18px}.nav-baixo a{position:relative}}.secao-titulo{display:flex;align-items:center;gap:8px;margin:30px 0 12px;font-size:18px;font-weight:600;letter-spacing:-.02em}.pedidos{display:grid;gap:10px}.pedido{display:block;padding:16px 18px;border-radius:22px;background:var(--cartao);border:1px solid var(--borda);color:inherit;text-decoration:none!important}.pedido:hover{border-color:var(--texto-apagado)}.pedido .l1{display:flex;gap:8px;align-items:center;justify-content:space-between}.pedido .assunto{font-weight:600;font-size:15px;margin:6px 0 2px}.pedido .sub{font-size:13px;color:var(--texto-apagado);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.pedido.respondido{background:var(--preto);color:var(--preto-texto);border-color:var(--preto)}.dark .pedido.respondido{border-color:#2f4a96}.pedido.respondido .sub{color:var(--preto-apagado)}.pedido .acoes-pedido{display:flex;gap:8px;margin-top:12px}.fundo-modal{position:fixed;top:0;right:0;bottom:0;left:0;background:#0c0c0e73;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);z-index:80;display:grid;place-items:center;padding:16px}.modal{width:min(520px,100%);max-height:calc(100vh - 32px);overflow:auto;background:var(--pop);border:1px solid var(--borda);border-radius:26px;box-shadow:0 24px 70px #00000040}.modal.largo{width:min(720px,100%)}.modal>header{display:flex;align-items:center;gap:10px;padding:20px 22px 6px}.modal>header h2{font-size:18px;font-weight:600}.modal>header .fechar{margin-left:auto}.modal .corpo{padding:8px 22px 4px}.modal footer{display:flex;justify-content:flex-end;gap:8px;padding:14px 22px 22px;flex-wrap:wrap}.suspenso{position:absolute;z-index:70;background:var(--pop);border:1px solid var(--borda);border-radius:20px;box-shadow:0 16px 48px #00000029;min-width:240px;padding:6px}.suspenso .item{display:flex;gap:9px;align-items:center;width:100%;text-align:left;border:0;background:none;padding:9px 12px;cursor:pointer;border-radius:14px;color:var(--texto);text-decoration:none!important}.suspenso .item:hover,.suspenso .item.ativo{background:var(--apagado)}.suspenso .item.perigo{color:var(--erro)}.suspenso hr{border:0;border-top:1px solid var(--borda);margin:6px 4px}.toasts{position:fixed;right:16px;bottom:16px;z-index:90;display:flex;flex-direction:column;gap:8px}.toast{padding:11px 16px;border-radius:999px;background:var(--texto);color:var(--fundo);max-width:380px;font-weight:500;box-shadow:0 8px 24px #0000002e}.toast.ok:before{content:"● ";color:#60a5fa}.toast.erro{background:var(--erro);color:#fff}@media (max-width: 860px){.toasts{left:16px;bottom:84px}}.busca-rapida{width:min(640px,100%);align-self:start;margin-top:11vh}.busca-rapida .entrada{display:flex;gap:10px;align-items:center;padding:16px 20px;border-bottom:1px solid var(--borda)}.busca-rapida .entrada input{flex:1;border:0;outline:0;background:none;font-size:17px}.busca-rapida .lista{max-height:52vh;overflow:auto;padding:8px}.busca-rapida .grupo{font-size:12px;color:var(--texto-apagado);padding:8px 12px 4px;font-weight:500}.busca-rapida .res{display:flex;gap:10px;align-items:center;width:100%;border:0;background:none;text-align:left;padding:10px 12px;border-radius:16px;cursor:pointer}.busca-rapida .res.ativo{background:var(--limao-suave)}.notif-lista{width:360px;max-height:420px;overflow:auto}.notif-lista .item.nao-lida{background:var(--limao-suave)}.indicadores{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin-bottom:16px}@media (max-width: 1100px){.indicadores{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width: 520px){.indicadores{grid-template-columns:1fr}}.indicador{display:flex;flex-direction:column;gap:4px;padding:18px 20px;text-align:left;font:inherit;color:inherit}button.indicador{cursor:pointer}button.indicador:hover{border-color:var(--texto-apagado)}.indicador .rot{display:flex;gap:6px;align-items:center;color:var(--texto-apagado);font-size:13px}.indicador b{font-size:34px;font-weight:600;letter-spacing:-.04em}.grade-painel{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(0,1fr);gap:16px}@media (max-width: 1000px){.grade-painel{grid-template-columns:1fr}}.grafico-barras{display:flex;gap:10px;align-items:flex-end;height:170px;padding-top:18px}.grafico-barras .coluna{flex:1;display:flex;flex-direction:column;align-items:center;gap:6px;height:100%;min-width:0;background:none;border:0;border-radius:0;overflow:visible}.grafico-barras .pilar{flex:1;width:100%;display:flex;gap:3px;align-items:flex-end;justify-content:center}.grafico-barras .pilar i{display:block;width:min(22px,45%);border-radius:7px 7px 3px 3px;min-height:2px;position:relative}.grafico-barras .pilar i span{position:absolute;top:-17px;left:50%;transform:translate(-50%);font:500 11px Geist,sans-serif;color:var(--texto-apagado);font-style:normal}.grafico-barras .nome{font-size:12px;color:var(--texto-apagado);text-transform:capitalize}.legenda{display:flex;gap:14px;font-size:12px;color:var(--texto-apagado);margin-top:8px}.legenda i{display:inline-block;width:10px;height:10px;border-radius:3px;margin-right:5px;vertical-align:-1px}.ranking{display:flex;flex-direction:column;gap:10px}.quadro{display:grid;grid-template-columns:repeat(4,minmax(240px,1fr));gap:12px;overflow-x:auto;padding-bottom:8px}.coluna-quadro{background:var(--apagado);border-radius:22px;padding:12px;min-height:300px;border:2px dashed transparent}.coluna-quadro.alvo{border-color:var(--texto-apagado);background:var(--limao-suave)}.coluna-quadro h3{font-size:13px;font-weight:600;display:flex;gap:8px;align-items:center;margin:2px 4px 10px}.cartao-quadro{background:var(--cartao);border:1px solid var(--borda);border-radius:16px;padding:12px 14px;margin-bottom:8px;cursor:grab}.cartao-quadro:active{cursor:grabbing}.cartao-quadro .protocolo{font:500 11px Geist Mono,ui-monospace,Consolas,monospace;color:var(--texto-apagado)}.sub-nav{display:flex;gap:6px;flex-wrap:wrap;margin:14px 0 4px}.grade-form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 14px}@media (max-width: 640px){.grade-form{grid-template-columns:1fr}}.cartoes-categoria{display:grid;grid-template-columns:repeat(auto-fill,minmax(180px,1fr));gap:10px;margin-bottom:14px}.cartoes-categoria button{text-align:left;padding:14px;border-radius:18px;border:1.5px solid var(--borda);background:var(--cartao);cursor:pointer;display:flex;flex-direction:column;gap:4px}.cartoes-categoria button:hover{border-color:var(--texto-apagado)}.cartoes-categoria button.on{border-color:var(--texto);background:var(--limao-suave)}.cartoes-categoria .ico{font-size:22px}.selecao{display:flex;gap:6px;flex-wrap:wrap}.selecao button{border:1px solid var(--borda);background:var(--cartao);border-radius:999px;padding:6px 13px;cursor:pointer;font-weight:500;font-size:13px}.selecao button.on{border-color:var(--limao);background:var(--limao);color:var(--limao-texto)}.lista-checks{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:6px 12px;max-height:220px;overflow:auto;padding:10px;border:1px solid var(--borda);border-radius:16px}.lista-checks label{display:flex;gap:7px;align-items:center;font-size:13px}.interruptor{display:flex;gap:12px;align-items:flex-start;padding:12px 0;cursor:pointer}.interruptor+.interruptor{border-top:1px solid var(--borda)}.interruptor input[role=switch]{-webkit-appearance:none;-moz-appearance:none;appearance:none;flex:none;width:42px;height:24px;border-radius:99px;background:var(--campo);position:relative;cursor:pointer;margin-top:1px;transition:background .15s}.interruptor input[role=switch]:after{content:"";position:absolute;top:3px;left:3px;width:18px;height:18px;border-radius:50%;background:#fff;transition:left .15s;box-shadow:0 1px 2px #0000004d}.interruptor input[role=switch]:checked{background:var(--limao)}.interruptor input[role=switch]:checked:after{left:21px;background:#fff}.tela-entrada{min-height:100%;display:grid;place-items:center;padding:24px 16px;background:var(--fundo)}.tela-entrada .caixa{width:min(440px,100%);padding:32px;text-align:center}.tela-entrada .marca{width:60px;height:60px;border-radius:18px;margin:0 auto 16px;background:#0b2a6f;color:#fff;display:grid;place-items:center;font-weight:800;box-shadow:inset 0 -4px 0 var(--vermelho)}.tela-entrada h1{font-size:28px;font-weight:600;letter-spacing:-.03em}.passos{display:flex;gap:8px;justify-content:center;margin:16px 0}.passos span{width:30px;height:5px;border-radius:5px;background:var(--borda)}.passos span.on{background:var(--limao)}.termos{text-align:left;max-height:200px;overflow:auto;font-size:13px;background:var(--apagado);border-radius:16px;padding:12px 14px}.barra-sla{height:8px;border-radius:99px;background:var(--apagado);overflow:hidden;margin:6px 0 2px}.barra-sla i{display:block;height:100%;border-radius:99px}body{font-size:15px;line-height:1.55}.conteudo{padding-top:16px}.cartao>header{padding:18px 22px 8px}.cartao>header h2{font-size:16px}.titulo-pagina h1{font-size:32px}.botao{height:40px}.botao.peq{height:34px}.guia{display:flex;gap:14px;align-items:flex-start;padding:16px 18px;margin:0 0 18px;border-radius:20px;background:var(--limao-suave);border:1px solid var(--limao-borda)}.guia-ico{width:36px;height:36px;border-radius:12px;display:grid;place-items:center;background:var(--limao);color:var(--limao-texto);flex:none}.guia-txt{flex:1;min-width:0}.guia-txt>b{display:block;margin-bottom:2px}.guia .botao{flex:none}@media (max-width: 560px){.guia{flex-wrap:wrap}.guia .botao{margin-left:50px}}.estado-vazio{display:flex;flex-direction:column;align-items:center;text-align:center;gap:6px;padding:36px 20px;color:var(--texto-apagado)}.estado-vazio .ev-ico{width:52px;height:52px;border-radius:18px;display:grid;place-items:center;background:var(--limao-suave);color:var(--limao);margin-bottom:4px}.dark .estado-vazio .ev-ico{color:var(--marca-texto)}.estado-vazio b{color:var(--texto);font-size:16px}.estado-vazio p{margin:0;max-width:420px}.caminho{display:flex;flex-direction:column;gap:8px;width:100%}.caminho-etapas{list-style:none;margin:0;padding:0;display:flex;align-items:center;gap:0}.caminho-etapas li{display:flex;align-items:center;gap:7px;flex:1;min-width:0;font-size:13px;color:var(--texto-apagado)}.caminho-etapas li:not(:last-child):after{content:"";flex:1;height:2px;border-radius:2px;background:var(--borda);margin:0 8px;min-width:12px}.caminho-etapas li.on:not(:last-child):after{background:var(--limao)}.caminho-etapas .bolinha{width:24px;height:24px;border-radius:50%;display:grid;place-items:center;font-size:12px;font-weight:700;background:var(--apagado);color:var(--texto-apagado);flex:none}.caminho-etapas li.on .bolinha{background:var(--limao);color:var(--limao-texto)}.caminho-etapas li.atual .bolinha{box-shadow:0 0 0 4px var(--limao-suave)}.caminho-etapas li.atual .rot{color:var(--texto);font-weight:600}.caminho-etapas .rot{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.caminho .agora{margin:0;padding:10px 12px;border-radius:14px;background:var(--apagado);font-size:13px}.caminho.compacto{margin-top:12px}.caminho.compacto .caminho-etapas li{font-size:12px}.caminho.compacto .bolinha{width:20px;height:20px;font-size:11px}.pedido.respondido .caminho-etapas li,.pedido.respondido .caminho-etapas li.atual .rot{color:var(--preto-apagado)}.pedido.respondido .caminho-etapas li:not(:last-child):after{background:#ffffff40}.pedido.respondido .caminho-etapas li.on .bolinha{background:#fff;color:var(--preto)}.pedido.respondido .caminho-etapas li.atual .bolinha{box-shadow:0 0 0 4px #fff3}.barra-status{flex-wrap:wrap}.barra-status .caminho{padding:2px 0}.rotulo-situacao{font-size:13px;color:var(--texto-apagado)}.dica-envio{margin:8px 6px 0;font-size:12px;color:var(--texto-apagado);display:flex;gap:5px;align-items:center}.compositor.interna .dica-envio{color:var(--interna-texto)}.ajuda-btn{gap:6px}.pedir-sub{margin:-6px 0 18px;color:var(--texto-apagado);font-size:16px}.alerta-voce{padding:12px 16px;margin-bottom:16px;border-radius:16px;background:var(--vermelho-suave);color:var(--erro);border:1px solid var(--interna-borda)}.assistente{padding:20px}.progresso{margin-bottom:18px}.progresso-txt{display:flex;gap:10px;align-items:baseline;margin-bottom:8px}.progresso-txt span{color:var(--texto-apagado)}.progresso-barra{height:8px;border-radius:99px;background:var(--apagado);overflow:hidden}.progresso-barra i{display:block;height:100%;border-radius:99px;background:var(--limao);transition:width .25s}.progresso-nomes{list-style:none;display:flex;justify-content:space-between;gap:6px;margin:8px 0 0;padding:0;font-size:12px;color:var(--texto-apagado)}.progresso-nomes li.feito{color:var(--limao)}.dark .progresso-nomes li.feito{color:var(--marca-texto)}.progresso-nomes li.atual{color:var(--texto);font-weight:600}@media (max-width: 520px){.progresso-nomes{display:none}}.passo-titulo{display:block;font-size:20px;font-weight:600;letter-spacing:-.02em;margin-bottom:4px}.passo-dica{margin:0 0 12px;color:var(--texto-apagado)}.assistente textarea{border:1px solid var(--campo);border-radius:18px;padding:12px 14px;background:var(--campo-fundo);min-height:120px}.assistente .sala{height:46px;margin-top:12px}.marcar{display:flex;gap:10px;align-items:center;margin-top:14px;cursor:pointer}.marcar input{width:20px;height:20px;accent-color:var(--vermelho)}.passo-botoes{display:flex;gap:8px;align-items:center;margin-top:18px;padding-top:16px;border-top:1px solid var(--borda)}.tipos.grandes{display:grid;grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:10px}.tipo{display:flex;flex-direction:column;gap:4px;text-align:left;padding:14px;border-radius:18px;border:1.5px solid var(--borda);background:var(--cartao);cursor:pointer;color:var(--texto)}.tipo:hover{border-color:var(--limao-borda)}.tipo.on{border-color:var(--limao);background:var(--limao-suave)}.tipo-ico{font-size:24px}.tipo-desc{font-size:12px;color:var(--texto-apagado)}.resumo-pedido{display:grid;grid-template-columns:130px minmax(0,1fr);gap:8px 12px;margin:6px 0 16px;padding:14px 16px;border-radius:16px;background:var(--apagado)}.resumo-pedido dt{color:var(--texto-apagado)}.resumo-pedido dd{margin:0;white-space:pre-wrap;overflow-wrap:anywhere}@media (max-width: 520px){.resumo-pedido{grid-template-columns:1fr}.resumo-pedido dd{margin-bottom:6px}}.tour p{font-size:16px;margin:0 0 16px}.tour-pontos{display:flex;gap:6px}.tour-pontos i{width:8px;height:8px;border-radius:50%;background:var(--borda)}.tour-pontos i.on{width:22px;border-radius:99px;background:var(--limao)}.ajuda-lista details{border-bottom:1px solid var(--borda);padding:12px 2px}.ajuda-lista summary{cursor:pointer;font-weight:600}.ajuda-lista p{margin:8px 0 0;color:var(--texto-apagado)}.painel-dir .caminho-etapas{flex-direction:column;align-items:stretch;gap:6px}.painel-dir .caminho-etapas li:after{display:none}.painel-dir .caminho-etapas .rot{white-space:normal}@media (max-width: 1500px){.topo .comando .txt,.topo .comando kbd{display:none}.topo .comando{padding:0 11px}}@media (max-width: 560px){.caminho-etapas .rot{white-space:normal;line-height:1.2}.caminho-etapas li{font-size:12px;gap:5px}.caminho-etapas li:not(:last-child):after{margin:0 5px;min-width:6px}}:root{--fundo-chat: #eef2f8;--interna: #fff7e0;--interna-borda: #e0b43a;--interna-texto: #8a5300}.dark{--fundo-chat: #0c1636;--bolha-outro: #1b2a5a;--interna: #2e2614;--interna-borda: #a07c2c;--interna-texto: #f3c16b}.chat .mensagens{background:var(--fundo-chat);gap:4px;padding:14px 16px 18px}.item-msg{display:flex;flex-direction:column}.msg{max-width:75%;margin-top:4px}.msg.esq .bolha{background:var(--cartao);box-shadow:0 1px 1px #0f172a14}.dark .msg.esq .bolha{background:var(--bolha-outro);box-shadow:none}.msg .bolha{padding:7px 10px 5px;border-radius:16px 16px 16px 4px}.msg.dir .bolha{border-radius:16px 16px 4px}.msg.nota{align-self:center;max-width:88%;width:88%}.msg.nota .bolha{border-radius:14px}.bolha .autor{display:flex;gap:4px;align-items:center;background:none!important;font-size:12px;font-weight:600;margin-bottom:1px}.msg.dir .bolha .autor{color:inherit;opacity:.85}.bolha .hora{display:flex;justify-content:flex-end;align-items:center;gap:4px;margin-top:2px;font-size:11px;opacity:.7;white-space:nowrap}.bolha .editar{border:0;background:none;color:inherit;padding:0 2px;cursor:pointer;opacity:0;display:inline-grid;place-items:center}.bolha:hover .editar,.bolha .editar:focus-visible{opacity:1}@media (hover: none){.bolha .editar{opacity:.8}}.msg .rotulo-nota{color:var(--interna-texto)}.dia{align-self:center;margin:12px 0 6px}.dia span{display:inline-block;padding:4px 12px;border-radius:10px;font-size:12px;font-weight:600;background:var(--cartao);color:var(--texto-apagado);box-shadow:0 1px 1px #0f172a14;text-transform:capitalize}.dark .dia span{background:var(--bolha-outro)}.evento{margin:4px 0;background:transparent;font-size:11.5px}.msg.solucao .bolha{background:var(--ok-suave)!important;color:var(--texto)}@media (max-width: 860px){.msg{max-width:86%}}.campo input[type=checkbox],.campo input[type=radio],.lista-checks input,label.linha-flex>input[type=checkbox]{width:18px;height:18px;padding:0;flex:none;accent-color:var(--limao);margin:0}.campo label.linha-flex{flex-wrap:nowrap;margin:8px 0;gap:10px}.lista-checks label{gap:9px}:root{--lat-fundo: #0b2a6f;--lat-texto: #dce4f5;--lat-apagado: #9fb2de;--lat-cartao: #12357f;--cl-fundo: #f4f6fa;--cl-cab: #f8fafc}.dark{--lat-fundo: #0b1638;--lat-texto: #dce4f5;--lat-apagado: #9fb2de;--lat-cartao: #15255a;--cl-fundo: #0a1330;--cl-cab: #15214a}.lat-app{display:flex;min-height:100%;background:var(--cl-fundo)}.lat-fixo{flex:none;width:248px;position:sticky;top:0;height:100vh}.lat-menu{height:100%;overflow-y:auto;background:var(--lat-fundo);color:var(--lat-texto);padding:20px 14px;display:flex;flex-direction:column;gap:22px;box-sizing:border-box}.lat-marca{display:flex;align-items:center;gap:10px;padding:0 6px}.lat-marca b{display:block;color:#fff;font-size:15px}.lat-marca span{font-size:12px;color:var(--lat-apagado)}.lat-logo{width:34px;height:34px;border-radius:9px;background:#fff;color:#0b2a6f;display:grid;place-items:center;font-weight:800;font-size:13px;text-decoration:none!important;flex:none;box-shadow:inset 0 -3px 0 var(--vermelho)}.lat-fechar{margin-left:auto;border:0;background:none;color:#fff;cursor:pointer;padding:6px}.lat-grupo{display:flex;flex-direction:column;gap:2px}.lat-titulo{font-size:11px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--lat-apagado);padding:0 10px 6px}.lat-item{display:flex;justify-content:space-between;align-items:center;gap:8px;padding:9px 10px;border-radius:8px;color:var(--lat-texto);font-size:14px;text-decoration:none!important}.lat-item:hover{background:#ffffff14;color:#fff}.lat-item.ativo{background:#1d4ed8;color:#fff;font-weight:600}.lat-ico{display:inline-flex;gap:10px;align-items:center}.lat-n{font-size:12px;min-width:22px;text-align:center;padding:1px 6px;border-radius:10px;background:var(--lat-cartao);color:var(--lat-texto)}.lat-item.ativo .lat-n{background:#fff;color:#1d4ed8}.lat-n.alerta{background:var(--vermelho);color:#fff}.lat-pe{margin-top:auto;display:flex;align-items:center;gap:10px;padding:10px;border-radius:10px;background:var(--lat-cartao)}.lat-pe-txt{flex:1;min-width:0;font-size:13px}.lat-pe-txt b{display:block;color:#fff;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.lat-pe-txt span{color:var(--lat-apagado)}.lat-pe-acoes{display:flex;gap:2px}.lat-pe-acoes a,.lat-pe-acoes button{width:30px;height:30px;display:grid;place-items:center;border-radius:8px;color:var(--lat-texto);background:none;border:0;cursor:pointer}.lat-pe-acoes a:hover,.lat-pe-acoes button:hover{background:#ffffff1a}.lat-principal{flex:1;min-width:0;display:flex;flex-direction:column}.lat-topo{display:flex;align-items:center;gap:10px;padding:18px 28px 0;flex-wrap:wrap}.lat-busca{flex:1 1 320px;display:flex;align-items:center;gap:10px;height:44px;padding:0 14px;border-radius:10px;border:1px solid var(--borda);background:var(--cartao);color:var(--texto-apagado);cursor:pointer;text-align:left;min-width:0}.lat-busca .txt{flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.lat-topo .botao{height:44px;border-radius:10px}.lat-topo .botao.icone{width:44px}.lat-conteudo{padding:20px 28px 40px;flex:1;min-width:0}.so-lat-celular{display:none!important}.lat-gaveta{position:fixed;top:0;bottom:0;left:0;width:280px;z-index:61;box-shadow:0 0 40px #0000004d}.gaveta-fundo{position:fixed;top:0;right:0;bottom:0;left:0;background:#0a133080;z-index:60}@media (max-width: 980px){.lat-fixo{display:none}.so-lat-celular{display:inline-flex!important}.lat-topo{padding:12px 14px 0}.lat-busca{order:9;flex-basis:100%}.lat-busca kbd{display:none}.lat-conteudo{padding:14px 14px 40px}}.cl-cab{display:flex;flex-wrap:wrap;align-items:flex-end;justify-content:space-between;gap:12px;margin-bottom:16px}.cl-cab h1{font-size:24px;font-weight:700;letter-spacing:-.02em;margin:0}.cl-cab p{margin:4px 0 0;color:var(--texto-apagado);max-width:620px}.cl-filtros{display:flex;gap:8px;flex-wrap:wrap}.cl-filtros select,.cl-busca-local{height:38px;border:1px solid var(--borda);border-radius:8px;background:var(--cartao);padding:0 10px;color:var(--texto);font-size:13px}.cl-busca-local{display:flex;align-items:center;gap:6px}.cl-busca-local input{border:0;outline:0;background:none;width:150px}.cl-kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px;margin-bottom:16px}.cl-kpi{background:var(--cartao);border:1px solid var(--borda);border-radius:12px;padding:14px 16px;display:flex;flex-direction:column;gap:6px}.cl-kpi span{font-size:13px;color:var(--texto-apagado)}.cl-kpi b{font-size:28px;font-weight:700;line-height:1}.cl-kpi small{font-size:12px;color:var(--texto-apagado)}.cl-kpi.destaque b{color:var(--limao)}.dark .cl-kpi.destaque b{color:var(--marca-texto)}.cl-tabela{background:var(--cartao);border:1px solid var(--borda);border-radius:12px;overflow-x:auto}.cl-tabela table{width:100%;min-width:860px;border-collapse:collapse;font-size:14px}.cl-tabela th{background:var(--cl-cab);color:var(--texto-apagado);text-align:left;padding:12px 16px;font-weight:600;font-size:12px;text-transform:uppercase;letter-spacing:.04em}.cl-tabela td{padding:13px 16px;border-top:1px solid var(--borda);vertical-align:middle}.cl-tabela tbody tr{cursor:pointer}.cl-tabela tbody tr:hover td{background:var(--apagado)}.cl-tabela tr.vez td:first-child{box-shadow:inset 3px 0 0 var(--vermelho)}.cl-assunto{font-weight:600;color:var(--texto);text-decoration:none!important;display:inline-flex;gap:6px;align-items:center}.cl-sub{font-size:12px;color:var(--texto-apagado);margin-top:2px}.cl-vez{margin-left:8px;font-size:11px;font-weight:700;color:var(--vermelho)}.cl-pessoa{display:flex;gap:10px;align-items:center}.cl-chip{display:inline-block;font-size:12px;font-weight:600;padding:3px 9px;border-radius:999px;white-space:nowrap}.prio-urgente{background:#fee2e2;color:#991b1b}.prio-alta{background:#ffedd5;color:#9a3412}.prio-normal{background:#e0e7ff;color:#3730a3}.prio-baixa{background:#f1f5f9;color:#475569}.st-novo{background:#dbeafe;color:#1e40af}.st-andamento{background:#ede9fe;color:#5b21b6}.st-esperando{background:#f1f5f9;color:#334155}.st-resolvido{background:#dcfce7;color:#166534}.st-cancelado{background:#f1f5f9;color:#64748b}.dark .prio-urgente{background:#3a1620;color:#fca5a5}.dark .prio-alta{background:#3a2412;color:#fdba74}.dark .prio-normal{background:#232a63;color:#c7d2fe}.dark .prio-baixa{background:#1b2752;color:#b6c0d8}.dark .st-novo{background:#17213a;color:#93c5fd}.dark .st-andamento{background:#2a1f4d;color:#c4b5fd}.dark .st-esperando{background:#1b2752;color:#cbd5e1}.dark .st-resolvido{background:#12302a;color:#86efac}.dark .st-cancelado{background:#1b2752;color:#94a3b8}@media (max-width: 760px){.cl-col-cat,.cl-col-resp{display:none}.cl-tabela table{min-width:0}}.ca{display:flex;flex-direction:column;gap:14px}.ca-cab{display:flex;flex-wrap:wrap;align-items:flex-start;justify-content:space-between;gap:12px}.ca-titulo{display:flex;flex-direction:column;gap:6px;min-width:0}.ca-voltar{font-size:13px;display:inline-flex;gap:4px;align-items:center}.ca-titulo h1{font-size:24px;font-weight:700;letter-spacing:-.02em;overflow-wrap:anywhere}.ca-meta{display:flex;flex-wrap:wrap;gap:8px;align-items:center;font-size:13px;color:var(--texto-apagado)}.ca-acoes{display:flex;flex-wrap:wrap;gap:8px}.ca-acoes .botao{border-radius:9px}.botao.verde{background:#15803d;border-color:#15803d;color:#fff;font-weight:600}.dark .botao.verde{background:#22c55e;border-color:#22c55e;color:#0a1330}.ca-etapas{list-style:none;margin:0;padding:0;display:flex;flex-wrap:wrap;gap:6px}.ca-etapa{display:flex;align-items:center;gap:8px;font-size:13px;padding:8px 14px;border-radius:999px;background:var(--cartao);color:var(--texto-apagado);border:1px solid var(--borda);cursor:pointer;font:inherit}.ca-etapa i{width:8px;height:8px;border-radius:50%;background:var(--campo)}.ca-etapa.feita{background:var(--limao-suave);color:var(--marca-texto);border-color:transparent}.ca-etapa.feita i{background:var(--limao)}.ca-etapa.atual{background:var(--limao);color:var(--limao-texto);font-weight:600;border-color:transparent}.ca-etapa.atual i{background:var(--limao-texto)}.ca-etapa:disabled{cursor:default}.ca-etapa:not(:disabled):hover{border-color:var(--limao)}.ca-colunas{display:flex;flex-wrap:wrap;gap:16px;align-items:flex-start}.ca-lado{flex:1 1 260px;max-width:300px;display:flex;flex-direction:column;gap:12px}.ca-centro{flex:999 1 480px;min-width:0;display:flex;flex-direction:column;gap:12px}.ca-card{background:var(--cartao);border:1px solid var(--borda);border-radius:12px;padding:16px;display:flex;flex-direction:column;gap:10px}.ca-card h2{margin:0;font-size:13px;font-weight:600;color:var(--texto-apagado);text-transform:uppercase;letter-spacing:.05em}.ca-pessoa{display:flex;gap:10px;align-items:center}.ca-pessoa b{display:block}.ca-pessoa span{font-size:13px;color:var(--texto-apagado);overflow-wrap:anywhere}.ca-lista{margin:0;padding:0;list-style:none;font-size:13px;display:flex;flex-direction:column;gap:4px}.ca-link{font-size:13px;text-decoration:none!important}.ca-conversa{background:var(--fundo-chat);border:1px solid var(--borda);border-radius:12px;overflow:hidden}.ca-conversa .mensagens{max-height:62vh;min-height:260px;overflow-y:auto}.ca-editor{background:var(--cartao);border:1px solid var(--campo);border-radius:12px;overflow:hidden}.ca-editor.interna{border:1.5px dashed var(--interna-borda);background:var(--interna)}.ca-abas{display:flex;border-bottom:1px solid var(--borda)}.ca-abas button{padding:12px 16px;border:0;border-bottom:2px solid transparent;background:none;font-size:14px;color:var(--texto-apagado);cursor:pointer;display:inline-flex;gap:6px;align-items:center}.ca-abas button.on{border-bottom-color:var(--limao);color:var(--marca-texto);font-weight:600}.ca-abas button.on.int{border-bottom-color:var(--interna-borda);color:var(--interna-texto)}.ca-editor .rapidas{padding:10px 16px 0}.ca-editor textarea{display:block;width:100%;box-sizing:border-box;border:0;outline:none;resize:vertical;padding:12px 16px;font-size:14px;line-height:1.5;background:transparent;min-height:96px}.ca-anexos{padding:0 16px 8px;margin:0}.ca-barra{display:flex;flex-wrap:wrap;gap:8px;align-items:center;justify-content:space-between;padding:10px 16px;background:var(--cl-cab);border-top:1px solid var(--borda)}.ca-editor.interna .ca-barra{background:transparent}.ca-barra .botao.peq{border-radius:8px}.ca-depois{font-size:13px;color:var(--texto-apagado);display:flex;gap:6px;align-items:center}.ca-depois select{height:36px;border-radius:8px;border:1px solid var(--borda);padding:0 8px;background:var(--cartao);color:var(--texto)}.ca-editor .dica-envio{padding:0 16px 10px;margin:8px 0 0}.ca-prop{display:flex;flex-direction:column;gap:4px;font-size:12px;color:var(--texto-apagado)}.ca-prop select{height:38px;border-radius:8px;border:1px solid var(--borda);padding:0 10px;font-size:14px;color:var(--texto);background:var(--cartao)}.ca-valor{display:flex;align-items:center;justify-content:space-between;gap:8px;min-height:38px;padding:0 4px 0 10px;border-radius:8px;border:1px solid var(--borda);font-size:14px;color:var(--texto)}.ca-valor .botao.peq{height:28px;padding:0 10px;border-radius:7px;font-size:12px}@media (max-width: 980px){.ca-lado{max-width:none}.ca-conversa .mensagens{max-height:none}}.ca-conversa .mensagens{background:var(--fundo-chat);gap:4px;padding:14px 16px 18px}.ca-lado .caminho-etapas{flex-direction:column;align-items:stretch;gap:6px}.ca-lado .caminho-etapas li:after{display:none}.ca-lado .caminho-etapas .rot{white-space:normal}.lat-pe{flex-wrap:wrap}.lat-pe-acoes{width:100%;justify-content:space-around;border-top:1px solid rgba(255,255,255,.12);padding-top:6px}@media (max-width: 560px){.guia-txt{flex:1 1 calc(100% - 60px)}}